House of Styles: Tripling Invoice Recovery with Cloom AI

Challenges

House of Styles, a contracting company specializing in interior and exterior design, faced significant financial strain, losing $3,000 monthly due to unpaid invoices. Their manual invoicing and follow-up processes were time-consuming, requiring extensive staff effort to chase payments via calls and emails. This inefficiency diverted resources from core design and project work, while slow payment collections disrupted cash flow, limiting their ability to take on new projects or invest in business growth.

Solution

House of Styles partnered with Cloom AI to implement an AI-driven payment automation and real-time agent assist platform. Cloom AI automated invoice generation and sent personalized, compliant payment reminders via SMS and email, seamlessly integrating with House of Styles’ accounting software. The platform’s natural language processing analyzed client interactions to optimize follow-up timing and tone, ensuring effective and professional communication. Real-time compliance monitoring ensured adherence to regulations, reducing risk and manual oversight.

Impact

Cloom AI’s solution transformed House of Styles’ operations, tripling their invoice recovery rate and eliminating the $3,000 monthly loss from unpaid invoices. By automating payment follow-ups, the company reduced its administrative work staff by 30%, allowing remaining employees to focus on design and client projects. Improved cash flow enabled House of Styles to take on larger projects and invest in marketing, while enhanced client communication boosted satisfaction and strengthened their reputation in the design industry.